Cancellation Policy

Initial deposit of 50% is due at time of booking. Information about payments will also appear on your confirmation. All BBA managed properties require a Holiday Letting Bond. The bond payment is processed by credit card and then refunded back to the same credit card within 10 days of departure. This Holiday Letting Bond relates to any missing or damaged items general cleanliness of the property and excessive noise leading to complaints. In any event guests are responsible for missing or damaged items and cleaning expenses beyond the usual level for the property and will be charged accordingly. IF A SECURITY BOND CLAIM EXCEEDS THE BOND HELD BYRON BAY ACCOM RESERVES THE RIGHT TO DEBIT MONIES OWED FROM THE GUESTS CREDIT CARD/OR OTHER PAYMENT FORM ORGANISED BY THE GUEST. FINAL PAYMENTS AND BOND PAYMENTS Full payment and bond must be received at least 30 days prior to check-in. For bookings made 30 days or less before arrival full payment and bond is required at time of booking. For bookings made within 4 days of check-in full payment and bond is required at time of booking and only credit card payments will be accepted. For any bookings that total $400 or less the total amount will be taken at time of booking and the bond is due 30 days prior to check in. CANCELLATIONS - (may be different for Special Interest Groups) All conditions apply to cancelled or part cancelled bookings which reduce the dollar value of the booking. a) MORE THAN 30 days to arrival – Fee $200. For bookings less than $200 total value of booking. b) 30 days OR LESS of arrival – Fee: All funds paid retained at property’s/Byron Bay Accom discretion. CHANGES TO BOOKINGS - First change $30 subsequent changes $50 each.