Cancellation Policy

North Coast Holiday Parks Refund Policy Refunds of deposits and fees paid are available from North Coast Holiday Parks under certain circumstances: Peak Period Bookings: Where at least 28 days written notice of cancellation has been given before being due to arrive deposits or prepayments will be refunded with the following options: Option A: Full credit of deposit or prepayment to a future booking. Deferral dates must be provided at the time of request. Deferring can only happen once with any booking and if the 2nd booking cannot be kept the whole deposit is lost. Any deferred dates must be within 12 months of the original booking date. Option B: Refund of deposit or prepayment less $30.00 Administration Fee. Where less than 28 days written notice has been given or for partial cancellation If site is re-booked then Options A and B are applicable. If site is not re-booked no refund is applicable. Off Peak and Shoulder Period Bookings: Where at least 7 days written notice of cancellation has been given before being due to arrive deposits or prepayments will be refunded with the following options: Option A: Full credit of deposit or prepayment to a future booking. Deferral dates must be provided at the time of request. Deferring can only happen once with any booking and if the 2nd booking cannot be kept the whole deposit is lost. Any deferred dates must be within 12 months of the original booking date. Option B: Refund of deposit or prepayment less $30.00 Administration Fee. NB This Administration Fee is charged regardless of cash cheque or credit card refunds Where less than 7 days written notice of cancellation has been given: A cancellation fee of the first nights’ accommodation will apply. Other amounts deposited above the first nights’ accommodation will be refunded either via cash cheque or credit card upon a written application by the guest. NOTIFICATION FOR BOOKINGS CANCELLED WITHIN 24 HOURS OF BE