Cancellation Policy

First Sun Holiday Park Refund Policy ? Administration Fee Refunds of deposits and fees paid available from Council Holiday Parks under certain circumstances: Peak Period Bookings: Where at least 28 days written notice of cancellation has been given before being due to arrive, deposits or prepayments will be refunded with the following options: Option A: Full credit of deposit or prepayment to a future booking. Deferral dates must be provided at the time of request. Deferring can only happen once with any booking and if the 2nd booking cannot be kept the whole deposit is lost. Any deferred dates must be within 12 months of the original booking date. Option B: Refund of deposit or prepayment less $50.00 administration fee. Money orders incur a fee of $4.00 in addition to the administration fee for any refund of deposit or prepayment. Notification for bookings cancelled within 28 days prior to arrival will forfeit full deposit. Off Peak and Shoulder Period Bookings: Where at least 48 hours written notice of cancellation has been given before being due to arrive, deposits or prepayments will be refunded with the following options: Option A: Full credit of deposit or prepayment to a future booking. Deferral dates must be provided at the time of request. Deferring can only happen once with any booking and if the 2nd booking cannot be kept the whole deposit is lost. Any deferred dates must be within 6 months of the original booking date. Option B: Cash, or credit card refund of deposit or prepayment less $25.00 administration fee. Cheque refund of deposit or prepayment less $50.00 administration fee. Money Orders incur a fee of $4.00 in addition to the administration fee for any refund of deposit or prepayment. NOTIFICATION FOR BOOKINGS CANCELLED WITHIN 24 HOURS OF BEING DUE TO ARRIVE WILL FORFEIT FULL DEPOSIT. Cash payments in person ? refunded by cash (providing sufficient cash reserves are held on park, if not, then refunded by cheque) Credit card p